At ManagedCareReporting.com, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, download compliance resources, or subscribe to our newsletter.

1. Information We Collect

We only collect professional business information directly provided by you. This includes:

  • Identity Data: First name and professional role.
  • Contact Data: Work email address.
  • Organization Data: Organization name, type (Health Plan, Consultant, State Agency, etc.), and state.
  • Activity Data: Resource download requests and newsletter subscription status.

We do NOT collect sensitive personal data, physical addresses, telephone numbers, or financial details.

2. How We Use Your Information

We use the collected data strictly for the following professional purposes:

  • To generate secure, expiring pre-signed URLs for resource downloads.
  • To verify work email authenticity through one-time password (OTP) codes, preventing temporary and personal email abuse of our proprietary templates.
  • To send you our monthly newsletter, "The Managed Care Reporting Brief" (if subscribed).
  • To coordinate requested consulting services and discovery call bookings.

3. Data Sharing & Third-Party Services

We do not sell, rent, or trade your professional data. To support our site infrastructure, we integrate with secure third-party platforms who process data according to strict confidentiality standards:

  • Supabase: For secure data storage and passwordless token infrastructure.
  • Resend: For dispatching verification OTP codes and automated response notifications.
  • Kit (ConvertKit): As our marketing automation platform and subscriber registry.
  • Cal.com: For handling introductory discovery call scheduling.

4. Data Retention & Security

We retain your information only as long as necessary to fulfill the services requested (e.g. to keep you logged in for downloads or keep you on the newsletter list). You can request complete deletion of your data at any time by emailing us at [email protected].

5. Your Rights

You have the right to access the data we hold about you, correct any inaccuracies, or opt-out of our newsletter at any time by clicking the "unsubscribe" link at the bottom of our emails.